Our Commitment to Great Service

No one is more important than the people we serve, and at the James Wood Company, we believe great customer service is simply common sense. This guarantee doesn’t just cover our products. We want you to be happy with every part of your experience. From looking through our website to picking up the phone to the delivery and installation of your product. If you aren’t completely satisfied with every part of your experience, please contact us. We want to hear about the problem, and we take pride in having the opportunity to make it right. We believe there’s no such thing as a great product without a happy customer. 

What our customers are saying...

The quality of the work was second to none.

-Terry L. McCoy, Vice President, AIA

Marcus and the team have always hit my deadline and have many times been early. Even last minute jobs that i threw at them they were able to complete. The James Wood Company has been paramount in helping me launch. 

-Josh Leply

Wow, you are extremely fast!

-Sheryl Kelley, Owens Corning

Customer Service is great. Amy Eck has been responsive to each request and question. Every time i order from Amy, I know that the order will be correct and on time. 

Jason Lacy, Southstar Doors

Great company and people to work with.

Warren Rozelle

Jim Wood even hand carried material down to the site to maintain our schedule. I would work on any project with Jim. 

-Danny Barnhill, Harkins Builders